Frequently Asked Questions
Everything you need to know about Titan Cleaning Services — commercial office cleaning, janitorial services, and multi-family cleaning across Manchester, Concord, and southern New Hampshire.
Office Cleaning
Q: How often can you provide cleaning services?
A: We offer flexible cleaning schedules, including daily, weekly, bi-weekly, or monthly services, depending on your preferences.
Q: What's the easiest way to get a cleaning quote?
A: Just contact us or use the form on our site to request a quote. You can also ask for a free consultation, and we'll build an estimate around your space, schedule, and cleaning needs.
Q: What types of office cleaning services do you offer?
A: We provide comprehensive office cleaning services, including dusting, vacuuming, trash removal, bathroom cleaning, breakroom cleaning, mopping, and more.
Q: Where do you provide commercial cleaning services?
A: Manchester, Concord, Merrimack, Bow, Bedford, and nearby New Hampshire communities.
Q: Can I customize a cleaning plan for my business?
A: Absolutely! We offer personalized consultations to create a cleaning plan that fits your business's unique requirements and schedule.
Q: How do you screen your cleaning team?
A: Every team member passes a background check, and we carry over $2M in liability coverage.
Q: Can you work in spaces with confidential information?
A: Yes. Our team follows strict confidentiality procedures and handles access carefully.
Q: How do you handle security keys and alarm codes?
A: We follow strict protocols. All information is securely stored and accessed only by authorized personnel.
Q: Do you carry workers' comp and liability insurance?
A: Yes, Titan Cleaning Services is fully insured and bonded, providing over $2M in liability coverage.
Q: Can you clean outside regular business hours?
A: Yes. Our cleaning crews can work after hours or on weekends. Our office is available Mon–Sat, 7AM–5PM for quotes and scheduling.
Q: What is your typical response time for an emergency spill?
A: Being based in the Manchester/Concord area allows us to respond promptly with minimal disruption.
Q: Do you provide a facility audit before starting?
A: Yes, we offer a comprehensive facility audit to identify high-traffic pain points and tailor our services.
Q: What kind of filtration do your vacuums use?
A: HEPA-filter vacuums that capture 99.9% of dust and allergens.
Q: Do you offer green cleaning options?
A: Yes, we offer eco-friendly cleaning options using environmentally safe brands.
Q: What services do you NOT offer?
A: We do not offer floor waxing/stripping, large-area industrial carpet cleaning, HVAC/duct cleaning, or one-time post-construction cleanup. We also do not service medical facilities, schools, restaurants, or clean rooms.
Small Office & Religious Facilities
Q: Do you clean offices after hours?
A: Yes — crews can work after hours or weekends. Office: Mon–Sat, 7AM–5PM.
Q: How is privacy managed?
A: Keys are controlled by our owners. All visits are owner-supervised.
Q: How often should a small office have service?
A: For teams of 1-15, we recommend weekly. Monthly deep-cleaning also available.
Multi-Family & Condo Associations
Q: Do you serve property managers and HOA boards?
A: Both. Detailed checklists for managers; clear communication for HOA boards.
Q: What does condo common-area cleaning include?
A: Hallways, stairs, lobbies, floor care, mailroom disinfection, glass cleaning, plus clubhouses and fitness centers.
Q: How often should common areas be cleaned?
A: For busy complexes, 2–5 visits weekly.
Ready for a cleaner facility? Call (603) 785-6741 or request a free quote today.